Returns & Exchanges
At casabycoco, we want you to love every corner of your home, which is why we offer a 30-day return policy on all eligible decor and furnishings. If your purchase isn't the perfect fit, we are here to help you find a better match or provide a full refund.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Prepare Your Package
Carefully pack your items in their original packaging, ensuring all tags and protective materials are intact to prevent damage during transit.
Ship It Back
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing